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| We allow
Personal Collection for Buy-it-Now and Auction items from our address in
Southend-on-Sea, at a mutually convenient time. All items must be collected
within 4 days of the sale date |
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Please
inform us you wish to collect, through the eBay messaging system with a phone
number so we can arrange with you a a mutually convenient time for your collection.
Cold Callers will be turned away, so if you do not have an appointment, please
do not come. Any items
uncollected after 4 days carry a storage charge of £5 per day
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Some larger or fragile items are
advertised as personal collection only. if you do not agree with these terms
please do not bid, as those items will not be posted under any circumstances,
and will be re-listed if uncollected. We DO NOT allow courier collections. all
items must be collected and paid for in person by the winning eBay member
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Due to the increasing amount of
fraud we regret, we are no longer able to accept PayPal for Collection items.
All items paid for by PayPal must include the appropriate delivery charge and
delivered to a Verified PayPal address only. items collected must be paid in
Cash on the day or via Bank Transfer at least 24 hours prior to collecting
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Due to our fast moving stock, any
items unpaid after 4 days, we reserve the right to automatically open an eBay
Unpaid Item Case
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| At OverStock Solutions we believe
that customer service should be our top priority and believe that it is
the sign of a truly good seller |
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| We offer a 14 day no quibble
returns policy if you are not entirely happy, with the product or service (Excludes items listed as Faulty or Damaged - These items are sold without
return) |
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| items
come with a 3 month, return to base, warranty for added
piece of mind should the unforeseen happen, you know that you have the added
protection. (Excludes items listed as Faulty or damaged - These items are sold
as described without any warranty whatsoever) |
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| if you have any concerns please
contact us at customer-service@overstock-solutions.co.uk or through the
eBay messaging system all messages will be answered & your concerns
addressed (please allow adequate time for a reply) |
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