Payment

Payment for Buy-it-Now and Auction items must be made within 4 days of sale (unless by prior arrangements)
We accept PayPal or Bank Transfer for items that are due to be delivered, However we only accept Cash or Bank Transfer for items being collected. If you are paying by Bank Transfer for Collection items, we ask that this is make at least 24 hours before collection, or it will delay your collection. We do not accept Cheques or Postal Orders
Due to the increasing amount of fraud we regret, we are no longer able to accept PayPal for Collection items. All items paid for by PayPal must include the appropriate delivery charge and delivered to a Verified PayPal address only  
Due to our fast moving stock, any items unpaid after 4 days, we reserve the right to automatically open an eBay Unpaid Item Case

Customer Service

At OverStock Solutions we believe that customer service should be our top priority and believe that it is the sign of a truly good seller
We offer a 14 day no quibble returns policy if you are not entirely happy, with the product or service (Excludes items listed as Faulty or Damaged - These items are sold without return)
items come with a 3 month, return to base, warranty for added piece of mind should the unforeseen happen, you know that you have the added protection. (Excludes items listed as Faulty or damaged - These items are sold as described without any warranty whatsoever)
if you have any concerns please contact us at customer-service@overstock-solutions.co.uk or through the eBay messaging system all messages will be answered & your concerns addressed (please allow adequate time for a reply)